Delivery & Terms

FREE LOCAL 'click & collect' - how it works ….Simply place your order on our website. During checkout select option B. (collect Drumbeg) from the postage list. Once your items are ready we place them in our secure Drumbeg pick up hut, you will receive an email from us with location and lock code details. You can then pop along at your convenience and collect. It’s really easy …. and this service is available all year round.
 
UK P+P
A flat rate of £3.95 per order for orders up to £75 / orders over £75 sent FREE - Royal Mail 48hr tracked eco friendly parcel service.
 
EUROPE and REST of the WORLD please contact us for a quote
 
HOW TO BUY
Online Press the Add to Cart button to select an item (some items have size/scent options).
Once you have finished selecting items, go to the Paypal Cart and proceed with payment.
Discount / voucher codes: Enter your code when prompted during checkout, discount will automatically be applied. Please note: only 1 code can be used per order. Items already on offer or discounted are excluded from further reduction.
 
  • We do our best to have all products available at all times but due to their handmade nature our range is subject to availability.
  • Full cleared payment is required before dispatch of goods.
  • All prices are subject to variation without notice.
  • We attempt to dispatch orders within 7-14days but advise due to their handmade nature this may take a little longer at busy times (e.g. July, August & Christmas)
  • We cannot guarantee delivery for specific dates.
  • Returns - If you receive any damaged or defective goods you will receive a replacement or full refund. You will receive a refund for any postage costs incurred. Return to: Assynt Aromas, Drumbeg, IV27 4NW stating if you require a replacement or refund. Or you can contact us using the form below or email [email protected]
  • Refund or Replacement
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  • You have the right to withdraw from the purchase of any products within 14 working days after goods are delivered. Cosmetic products where seal or equivalent has been broken are exempt from this cancellation period. Returns are at customers expense.